It came to light that some Samsung Galaxy Fold 3 users are facing cracking problems with their foldable display. This damage to the screens occurs without any hurt or impact to the device, while it takes place after the warranty has expired. Since, technically, with the phone out of warranty, there’s not much that you can do.
Galaxy Z Fold 3 screens are cracking for no reason
Reportedly, it has been observed that one of the Galaxy Fold 3 owners found their device suffered a cracked screen. It has been the case when it doesn’t go through any dropped or damage. The warranty of the phone is already expired. It depicts that the damage occurs in the middle of the internal display while the owner is still paying off the $1,100 purchase price.
The customer got in touch with Samsung and then referred to UBreakiFix, where it was asked that it got fixed for $800. It is worth noting that a huge amount is 73% of the original cost of the device. This is something that happened to other Galaxy Fold 3 owners as well. One of the Reddit users “Snoo” also complained last month that after 15 months of “careful ownership.” The internal display on the foldable cracked down the vertical axis, called the crease of the phone.
“Snoo” wrote, “15 months in, opened the screen to show a friend who was interested and heard a cracking sound as it was nearly fully opened run along the centre fold. (Phone was not dropped). The right-hand screen no longer responds to any input, the left-hand does. Just saw the price to repair and that is shocking. Pretty gutted as loved the phone and in all honesty, I rarely opened the phone, maybe 2-3 times a week if that. So, I can no longer use the phone when opened up. Sad times.”
In the interim, another Redditor using the handle “Mizderrung” said,
“Any advice would be greatly appreciated. Took my phone off the wireless charger, unfolded, and it split right down the middle. The things 3 months old and never been dropped. Took it to Samsung who agreed there was no physical damage and they’d send it off for warranty repair, but now the repairer is saying they’ve found an impact point and dead pixels so I’m to pay $700 for a repair?”
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