On February 20, 2024, Samsung officially confirmed that it is collaborating with TELUS and Amazon Web Services (AWS) to create the first virtual roaming gateway in North America, enabling greater reliability and faster speeds for customers traveling abroad.
First virtual roaming gateway
With this deal, TELUS is able to house their network within AWS Regions worldwide, using virtualized roaming gateways. This means that traffic no longer needs to go through Canada, but will be routed directly to the closest AWS Region that houses TELUS’ network, significantly enhancing speed and responsiveness of mobile services.
This process, also known as network cloudification, uses Cloud-native Core technology from Samsung on public cloud for mobile data, and ng-voice for voice calls, optimizing performance and ultimately quality.
“This architecture evolution further strengthens TELUS’ commitment to keeping our customers connected to what matters most, ensuring they are able to enjoy the same award-winning experience they have in Canada from anywhere in the world,” said Nazim Benhadid, Chief Technology Officer at TELUS. “Together with AWS, Samsung and ng-voice, we are making roaming more reliable and resilient than ever.”
“We are thrilled to work with TELUS, a company at the forefront of re-inventing the telco customer experience,” said Chivas Nambiar, general manager, telco business unit at AWS. “Alongside our AWS Partners, we are excited about how TELUS is using the cloud to augment their network capabilities to provide consistent and reliable global services for their customers.”
