The latest Samsung Android 13 update created issues on the Fitbit Charge 5 and due to the upgrade Luxe not being able to sync.
Users have reported that the overall stats as well as the workout is not appearing to be unable to change settings. The problem is occurring from the last couple of weeks. The company has recently stated that it was fixing the issue with version 3.73 of its Android app. “You should be able to sync your Fitbit devices with your Samsung Galaxy Z Flip/Fold phones” after installing.
Fitbit said the “update is progressively rolling out to all our members.” Some users have received it via the Play Store, but it’s not fully rolled out yet a week later. Fitbit 3.72 remains the latest release from mid-November, though version 3.11.3.7 was released last week for the Pixel Watch experience.
However, several users have faced the issue resolved through a phone update from Samsung. So stay tuned for the latest update.
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