As per the latest information, Microsoft has now officially confirmed that Samsung and Google have finally fixed an Intune enrollment issue affecting Galaxy S22 smartphones running Android 13.
It is a cloud-based service that helps enterprise admins manage Windows, Android, macOS, iOS, and iPadOS apps and devices.
The affected Galaxy S22 device was unable to complete enrollment if they create a Work Profile for Bring Your Own Device (BYOD) provisioning.
When trying to enroll the device, users will see a “Can’t setup device. Contact your IT admin for help.” error followed by a second “Unable to create Work Profile.” message.
“S21 and S22 devices are confirmed to be affected, but the impact on other models may be possible,” the Intune Support Team said on Wednesday. Samsung has also issued a support document describing the issue and confirming that this was addressed via a server-side patch. “A server-side fix has been provided. To resolve the issue, reboot the device before enrollment,” Samsung said.