Samsung doesn’t leave any factor uncovered to serve its users better in terms of both products and after-sale services. As a part of the same ethics, Samsung Electronics Co., Ltd has been accredited one of the best UK’s largest walk-in repair specialists. iSmash is now an official Authorised Service Partner for selected Galaxy Smartphone repairs, that belongs outside of warranty terms.
‘We are pleased to announce iSmash as an Authorised Service Partner, as a further customer option within our repair network. We know that access to convenient support on the high street is incredibly important for UK consumers. The iSmash nationwide service center coverage gives more choice to our customers, who can now get a fast repair safe in the knowledge that their smartphone is in the hands of an accredited and trusted service partner’ – Brian Ford, Vice-President, Samsung Customer Experience, UK.
However, a South Korean tech firm is already committed in order to enhance its user experience. And now again it brings the most convenient and accessible support options for customers to facilitate the longevity of their Galaxy smartphones. Therefore, customers are in need of repair outside of their standard warranty terms. They will now also be able to take advantage of 38 iSmash service centers nationwide for diagnostics and repair.
iSmash
Additionally, being a Samsung Authorised Service Partner. ‘iSmash‘ uses only genuine parts that are directly sourced from Samsung for device repair. It clearly depicts that after the completion of the repair. Customers will benefit from having their Galaxy Smartphones comes back following the norms of Samsung’s manufacturer standard.
iSmash is serving by delivering professional and high-quality repair standards. It fulfills express turnaround, which means repairing is done within a short assigned time. While all of its technicians are fully qualified and trained by Samsung respectively. In order to enable them to fix the issues of customers’ Galaxy smartphones.
iSmash CEO Chris Murton said ‘we are delighted to be joining Samsung’s Authorised Service Centre network and look forward to supporting Samsung and their customers with a best-in-class repair and support service across our growing network of high-street service centers. We believe that this accreditation will bring tangible benefits to our mutual customers, with both our technicians and our service centers operating to Samsung’s high-quality standard’.
‘We come to you’ Doorstep repair service
All the way to in-store repair, Samsung already delicately serve a suite of repair and support options for their customers. This includes the ‘we come to you’ Doorstep repair service, where a mobile repair van will travel to the customer’s chosen location in order to their device on site. Additionally, Samsung also offers a Pick-up repair service, where Samsung sends an empty box to pack and then schedules an at-home collection to pick up the same. And by repairing it return back to the customer.
