How to fix Samsung TV not Connecting to Wi-Fi

Samsung is a multinational South Korean firm and it is popular mostly for its electronic products which compass from Mobile phones to TVs, Microwaves, etc. Samsung’s Smart TV is also very famous for its high-quality screens and comfort of connectivity.

Samsung TV offers the Wi-Fi connectivity feature as well to submerge the TV in the high-tech world of today. Although, a bit currently various reports have been appearing in of customers who cannot connect the TV to the Wifi networks. With this article, we will give you a bunch of solutions to resolve this connectivity problem for so many users.

What Intercept Samsung Television from Connecting to the Wifi?

As per our exploration, the reason behind this trouble is not particularly but it can appear due to a number of reasons so switch to the reasons-

• Outdated Firmware.
• General bug.
• Mac Address Block.
• DNS Settings.

Outdated Firmware-

If the firmware of your TV was not updated according to the recent update. So might be it not perform properly because the Television wants a proper update with the current firmware. Although according to the region you must set up all the settings correctly.

General bug- 

With the software of the Samsung Smart TVs, there are so many claims available about the general bug. Where if the television is shut off via the remote for more than 10 to 15 minutes the network settings degenerate and they want to be reset for the connection to perform in an exact way.

Mac Address Block-

Every device that connects to the Wifi router uses a particular address in a way to do so. Sometimes that address can be blocked from linking to the Wifi router by the user or via the ISP. If that is the matter the TV will no longer be capable of uniform to that Wifi router unless the ban is a rise by the ISP.

DNS Settings-

In a few terms, the DNS settings on the TV are not correctly set up and the outcome is competition between the Router and the TV while attempting to merge to the internet. The settings have to be altered manually by the user in terms for the internet to connect correctly.

Here we explain some basic solutions to resolve your problems by connecting Samsung TV to Wi-Fi:

1. 1. Restarting TV.
   2. Restarting Internet.
   3. Changing Internet Connection.
   4. Firmware Update.
   5. Refreshing DNS Settings.
   6. Performing Hard Reboot.
   7. Edit the TV Settings.
   8. Edit the Router Settings.

Restarting TV-

Sometimes due to some errors, Samsung TV does not perform well network the network settings are corrupted if the TV is switched off via the remote and it said off for more than 15 minutes then follow some steps :

1. Turn on the TV in the normal way and let it run for 5 minutes.
2. In place of moving it off with the remote, remove the cable directly from the wall.
3. Hold for a duration of at least 20 minutes and then restart it.
4. Type the Wifi password if it prompts you to enter it and check to see if the issue persists.

Restarting Internet-

1. Turn off the power to the Internet Router.
2. Wait for a period of at least 10 minutes before turning the power back on.
3. Wait for the Router to load the internet settings, when internet access is granted try to connect the TV to the Wi-Fi and check to see if the issue persists.

Changing Internet Connection-

1. On your TV and navigate to the Wifi Settings.
2. Grab your mobile and turn on the Hotspot.
3. When the name of the hotspot provided by the mobile shows up in the available connections list, connect to that and check to see if the issue persists.
4. If the TV is linked to the Mobile’s hotspot correctly then most likely the TV’s Mac Address is blocked by the internet router.
5. You can contact your ISP to unblock the Mac Address of the television.

Firmware Update-

If the firmware is not updated you will experience issues linking the connection while attempting to link to the internet. Since you can’t link to the internet to download the right firmware for your model. For that:

1. Open this link and select the right device for the Samsung TV that you are using.
2. Press on download and hold for it to finish.
3. Extract the downloaded files to a USB that does not have any other data on it.
4. Assure to remove any extra symbols or numbers that your computer might have added to the downloaded file.
5. Connect the USB to the TV and press the “Menu” button on the remote.
6. Select “Support” from the menu and then the “Software Upgrade” option.
7. Now select “By USB” from the methods of update list.
8. Tap on “OK” if the TV prompts you that a new update will be installed and hold for the process to complete.
9. Try to connect to the Wi-Fi and check to see if the issue persists.

Refreshing DNS Settings-

1. Click the “Menu” button on the remote and then the “Settings” button.
2. Now choose“Network” and then “Network Settings”.
3. Tap on “Start” and select “IP Settings“.
4. Now choose “DNS mode” and assure that the green verify is on the “Manual” mode and click “OK”.
5. Type “8888” and press “OK“
6. Now you will obtain internet access if the problem was with the DNS settings and you can tap on the “SamsungSmart Hub” button to automatically upgrade the television and reset previous old programs.

Performing Hard Reboot-

1. Get ahold of your Samsung TV remote and long-press the “Power” button.
2. Keep the power button click while the TV reboots and let go of it when you see the “Samsung” logo.
3. Verify and see if rebooting like this resolve the issue.

Before completing to set the Wi-Fi on your Samsung TV, make sure no additional devices are linked to the TV (e.g., Firestick, Chromecast, Android Streaming Box, Soundbar, Wi-Fi Extender, Xbox, Blu-ray, DVD player, etc.).

Edit the TV Settings-

Refresh Resources in the Smart Hub

• Launch the Smart Hub of your TV and select Source.
• Now press the A button (usually, red) to refresh the sources and then check if the issue is resolved by launching any of the apps (e.g., Netflix or YouTube).

Change the TV Name

• Launch the Settings of your TV and steer to the Network tab.
• Now choose Device Name and type a new name for the TV (make sure no device uses the same name on the network).
• Then reboot your TV and check if the Wi-Fi issue is resolved.

Reset the Network Settings of the TV and Disable IPV6

• Launch the Settings of your TV and open General.
• Now open Network and select Reset Network Settings.
• Then confirm to reset the network settings and wait for the operation to complete.
• Now switch off the TV and hold for 1 minute.
• Then power on the TV and linked your TV to the network (in the Network Settings) to check if the issue is resolved.
• If not, then open the Network Settings of your TV and check if disabling IPV6 (you may have to open the Expert Settings) resolves the problem.

Disable Power on with Mobile

• Launch the Settings of your TV and open General.
• Now choose Network and open Expert Settings.
• Then open Power on With Mobile and disable it (the Smart Things mobile app may fail to operate the TV).
• Now work on rebooting your TV and check if the Wi-Fi issue is resolved.

Disable Samsung Instant on

• Click the Menu button on the Samsung TV remote and open System.
• Now drag down to enlarge more options and choose general.
• Then open Samsung Instant-on and switch off it.
• Now reboot your TV and verify if the Wi-Fi issue is resolved.

Set the Usage Mode to Home

• Launch the Settings of your TV and open General.
• Then choose General and enlarge Usage Mode.
• Now type the PIN (usually, it is 0000) and pick Home Mode.
• Then reboot your TV and check if the TV’s Wi-Fi is working fine.

Disable Auto Launch Last App and Autorun Smart Hub

• Launch the Settings of your TV and open General.
• Then pick up Smart Features and open Autorun Last App.
• Now turn off it and then reboot your TV to check if the Wi-Fi issue is resolved.
• If not, then navigate to Smart Features (steps 1 to 2).
• Now disable Autorun Smart Hub and check if the Wi-Fi issue is resolved.

Disable the AnyNet+ Feature

• Launch the Settings of your TV and open General.
• Now pick External Device Manager and open AnyNet+.
• Then turn off it (you may lose control of some of the devices like Soundbar) and check if the TV’s Wi-Fi is working fine.

Change the Time Zone of Your TV

• Launch the Settings of your TV and open General.
• Now pick System Manager and open Time.
• Then open Clock and alter the Time-Zone of your TV. If the option is spread out, then you may have to fix the Clock to Auto
• Now reboot your TV and verify if the Wi-Fi issue is solved.

Edit the Router Settings-

1. First, make sure the firmware of your router is updated to the current build, and then verify if the Wi-Fi issue is solved.
2. Turn off Nvidia Shield, PiHole, or something to verify if that was blocking the Wi-Fi access.
3. Verify if the MAC address of the Samsung TV is not blocked in a parental control or ISP management application.
4. Also, assure MAC filtering of the router is not creating the issue. Hence, verifying if including the TV in the reliable Devices in the router settings may sort the issues.
5. If your router supports multi-band (i.e., 2.4 GHz or 5 GHz), then verify if turning off one of them (preferably, using 2.4 GHz) or using desperate names for the bands sorts the problem.
6. Examine if the Wi-Fi channel is not overfull (you can utilize an application to scan for the Wi-Fi channels usage in the area). If so, then move to other Wi-Fi channels.
7. Check if altering the wireless mode to Legacy, G, N, or Auto solves the problem.
8. Be sure that IPV6 in the router’s settings is turned off.
9. Switch on UPNP in the router settings and check if that was causing the issue.
10. Verify if your router has a built-in firewall, if so, then disable it (move at your own risk as it can be a security issue) and verify that it was causing the problem. If so, then be sure to free the resources essential for the TV from the firewall settings.
11. If you are utilizing a hidden SSID, then verify if unconcealed it resolves the issue. Also, verify if renaming the Wi-Fi resolves the issue.
12. Check if your router supports the Smart Wi-Fi/Smart Connect/Smart Assistant feature, if so, then turn off it and check if the issue is solved. If the said feature is already off, then verify if on it to solve the issue.
13. Verify if off Auto-Optimize Network/Channel Optimization in the router settings solve the issues.
14. Disable the ‘Connect High-Performance Devices to 5 GHz Only’ feature in the router’s settings.
15. Turn off Uplink Connectivity Monitor to check if that resolves the Wi-Fi issue.
16. Switched off Roaming Assistant to check if that clears out the Wi-Fi error.
17. Off Packet Filtering and cross-check if the issue is clear.
18. Assure the WPS switch (it may flash green if working fine) of your TV is on and working well. Then verify if using it to link your TV resolve the Wi-Fi problem (you may enter the TV-generated PIN in the WPS setup).
19. If alteration of the wireless authentication between WPA/WPA2 or WPA 3 sorts out the problem. If it fails, then check if setting the router encryption to TKIP solves the problem.
20. If none of the above solves the problem, then you may have to alter the DHCP settings of your router (e.g., assigning a fixed IP least to the TV).
21. If creating a Guest network and only connecting your Samsung TV to it sorts out the Wi-Fi problem.
22. If none of the solutions shorten the problem, then working the factory reset of the router may resolve the issues. If not, then you may have to utilize another router or extender (an offer that your TV can access the internet via the mobile handsets hotspot).

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