Reportedly, Samsungs self-repair program is going live for Galaxy S20 / Galaxy S21 series and Galaxy Tab S7+ holders. This program is basically run for United States users only and will probably extend to some other location by the company in near future. Being part of this program customers can now refer to Samsung’s Self-Repair program web portal. Samsung also makes this very smooth for their users as they can purchase genuine replacement parts and iFixit repair tools through Samsung’s Self-Repair program web portal.
This innovative and unique Self-Repair program is started by Samsung as a partner and backed by iFixit.
Samsungs sustainable approach
According to the South Korean tech giant, the motive behind this self-repair program is to allow customers to extend the life of their devices, apart from this, to promote a circular economy, and minimize e-waste. Though not to mention, through this customers can simultaneously save a few bucks on repair bills as well.
Self-repair backed by iFixit
As mentioned above the Samsung Self-Repair program is backed by iFixit. A similar program was run by Apple as well but their self-repair program involves renting expensive and clumsy equipment, even for some of the simpler repair jobs. Now here thanks to Samsung who took a more user-friendly route.
To guide its customers and to make their repairing easy, the company provide detailed online step-by-step guides for its Self-Repair program. While iFixit provides specialized repair tool sets for mobile devices.
Although self-repair by name, the user gets assistance step by step without any additional cost. And once customers have the needed replacement parts (priced below, via AllAboutSamsung). They only need to refer to the video guides and follow instructions before they start disassembling their phones or tablets. Now it makes the repairing steps quite easy and smooth.
“Samsung Self-Repair is another way for customers to prolong the life of their devices before they are recycled,” said Vice President of Customer Care at Samsung Electronics America.
It also makes it easier for customers to return discarded hardware components for responsible recycling at no additional cost through this program.
However, the customers living in other markets are not able to take the advantage of this program presently. By now Samsung has launched the Self-Repair program only in the USA. Apart from this, only a few devices are supported. Although, the company brings its intention forward and confirmed that it wants to expand the program that includes more repair options and Galaxy devices as well.